Supporting Your Customers

My customer forgot to use my special promo code. What do I do?
Please contact Ambassador Support at ambassadorsupport@viome.com so we can assist you on the matter. Please include the following in your email: Cust...
Wed, 22 Aug, 2018 at 9:52 PM
My customer is having trouble accessing their results and recommendations, who can help?
We are sorry to hear your customer is having trouble accessing his or her results and recommendations. Please have him or her send an email to the Custome...
Wed, 22 Aug, 2018 at 9:54 PM
Do you have a portal to access our patients/customers results and recommendations?
Viome follows regulations that safeguard consumer privacy. To view your clients' or patients' Viome results and recommendations, please request ...
Tue, 28 Aug, 2018 at 4:10 PM
Can I offer discounts to my clients or customers?
Absolutely. Please contact ambassador support to request a new promo code for your clients or customers, and we’ll take care of the rest. Important: Your ...
Wed, 22 Aug, 2018 at 10:06 PM